Privacy Policy

Information about Personal Data

In compliance with the provisions of European Regulation 2016/679, of 27 June, of the Parliament and the Council, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD ), you are informed that the data you provide may be incorporated into an automated data file for which SERTRANS CATALUNYA, S.A., with its registered office at Carrer Alarcón, 61, 08930 Sant Adrià de Besòs and provided with Spanish tax (CIF) no. A59362574, to comply with the purposes of the contractual relationship that links to you, and is part of the general conditions of use and purchase established on our website. In particular, your data are processed for executing the contract or presenting the contracted service, for fulfilling the legally established obligations and for informing you of our services and activities.

For the sake of maximum transparency in processing your personal data, we inform you that you may also exercise your rights of access, rectification, cancellation, limitation and portability of the personal data we hold, as well as your right to oppose its processing, under the terms legally provided, by sending a written notice to SERTRANS CATALUNYA, S.A., which is in charge of the file, at the address indicated above.

The personal data will be kept during the time in which the services will be provided and those set by the law for the fulfilment of legal obligations, as well as to prove that the contract has been duly executed by the parties, unless they exercise their rights of control, in which case the circumstances of said exercise will apply.

It is not intended for your personal data to be transferred to a third country or international organisation, nor will your personal data be transferred to third parties, unless necessary for providing the service and we obtain your prior consent, as provided by law or as agreed between the parties. Likewise, you may withdraw your consent at any time, or oppose the processing of your data, although in this case we will not be able to provide our services as normal.

You are also informed that automated decisions may be obtained, including profiling based on particular categories of your personal data, expressly consenting to obtaining automated decisions and profiling under the conditions described.

As an interested party, you have the right to file a claim with a control authority. In Spain, this control authority is the Spanish Data Protection Agency (

Purpose of processing personal data

The purpose of processing personal data is to provide our services and send information about them

Legitimation of the processing of personal data

We process your data to comply with a legal obligation, to provide the services that are required of us, to manage the sales of our products or for legitimate purposes such as publicising our activity.

Obligation to provide data and consequences of not doing so:

All the questions raised must be answered or all the information requested must be provided, otherwise the operation cannot be carried out or the requested services cannot be provided. No more data are requested than are strictly necessary for the purposes for which they are intended.

Terms or criteria for data conservation:

Those provided for by tax legislation regarding the prescription of responsibilities and those provided for by civil or commercial legislation for claiming payments or accrediting the correct provision of the service or the operation carried out.

Automated decisions, profiles and applied system:

Not adopted.

You have the right to withdraw the consent given and to file a claim with a control authority. In Spain, this control authority is the Spanish Data Protection Agency (

Rights of customers and users

We recognise our clients’ and users’ rights of access, rectification, deletion and portability of their data, as well as their right to limit or oppose their processing, which they can exercise in the legally provided manner at the addresses indicated above.

Responsible for processing personal data


Spanish tax (CIF) no. A-59362574

Registered office: Carrer Alarcón, 61

08930 Sant Adrià de Besòs